Last Updated: June 12, 2025
Introduction
Welcome to A9Leads. A9Leads LLC, an Illinois limited liability company and a partner of Green Musk LLC ("A9Leads," "we," "us," or "our"), operates the A9Leads platform and services ("Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services. By using our Services, you agree to the collection and use of information in accordance with this policy.
This Privacy Policy should be read in conjunction with our Terms of Service, which govern all use of our Services.
Definitions
- Service: Means the A9Leads platform and services operated by A9Leads LLC.
- Personal Data: Means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession). Examples include name, email address, and payment information.
- User Data: As defined in our Terms of Service, means all data, information, content, and materials provided or made available by you or on your behalf for use with the Services, including any personal information of end-users or contacts.
- Platform Generated Data: As defined in our Terms of Service, means all data, insights, analytics, and derivative works generated by the A9Leads platform through its operation, excluding User Data.
- Usage Data: Is data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit, IP address, browser type).
- Cookies: Are small files stored on your device (computer or mobile device).
- Data Controller: Means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, A9Leads LLC is the Data Controller of your Personal Data.
- Data Processors (or Service Providers): Means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers to process your data more effectively.
Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you:
- Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to: email address, first name and last name, phone number, company name, and billing information.
- User Data: As detailed in our Terms of Service, you provide User Data for processing through our Services. We process this data according to our Terms and this Privacy Policy.
- Usage Data: We may collect information on how the Service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
How We Use Your Information
A9Leads LLC uses the collected data for various purposes:
- To provide, maintain, and improve our Service.
- To process your transactions and manage your account.
- To notify you about changes to our Service.
- To allow you to participate in interactive features of our Service when you choose to do so.
- To provide customer support.
- To gather analysis or valuable information (including Aggregated Data as defined in our Terms) so that we can improve our Service.
- To monitor the usage of our Service.
- To detect, prevent, and address technical issues.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To provide you with news, special offers, and general information about other goods, services, and events which we offer, where you have opted to receive such information.
- For any other purpose with your consent.
How We Share Your Information
We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect.
- No Sale of Personal Data: We do not sell your Personal Data to third parties.
- Service Providers: We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements and Law Enforcement: We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court, government agency, or law enforcement), such as a subpoena or court order. We will only do so to the extent legally required or permitted.
- Business Transfers: If A9Leads LLC is involved in a merger, acquisition, asset sale, or in the unlikely event that A9Leads LLC goes out of business or enters bankruptcy, User Data and Personal Data would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of A9Leads LLC may continue to use your Personal Data and User Data as set forth in this Privacy Policy and our Terms of Service.
- Protection of Rights: We may disclose information if we believe it's necessary to protect the rights, property, or safety of A9Leads LLC, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
- With Your Consent: We may disclose your Personal Data for any other purpose with your explicit consent.
Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with our contractual obligations to you. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Data Security
The security of your data is important to us. We use reasonable administrative, technical, and physical safeguards to protect your Personal Data from unauthorized access, use, alteration, and disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
HIPAA Compliance
As stated in our Terms of Service, if you are a Covered Entity or Business Associate under HIPAA and will use the Services to process Protected Health Information (PHI), you must notify A9Leads and enter into a Business Associate Agreement (BAA) with us. PHI will be handled in accordance with the BAA.
Your Data Protection Rights
Depending on your location, you may have certain rights regarding your Personal Data, including the right to access, correct, update, or request deletion of your Personal Data. You may also have the right to object to processing, restrict processing, or request portability of your Personal Data.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable law.
Children's Privacy
Our Service is not intended for use by children under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us: